Privacy Policy
Our Commitment to Protecting Your Privacy and Personal Information
1. Overview & Our Commitment
At Regal Hearts Organization, we are committed to safeguarding the privacy and confidentiality of our donors, volunteers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our website or organization, including:
- Contact Information: Name, email address, mailing address, and phone number when you submit a contact form, register to volunteer, or subscribe to updates.
- Donation & Transaction Information: Contribution amount, donation frequency (one-time or recurring), campaign selection, and donor contact details.
- Communications: Any correspondence, messages, or inquiries sent to our team.
3. Payment & Financial Data Security
All online financial transactions and donations are processed securely through our verified PCI-compliant payment gateway partner, Helcim Inc.
Regal Hearts Organization does not store, process, or have access to your full credit card numbers or sensitive banking details on our servers. Helcim utilizes bank-grade 256-bit encryption and strict security standards to process your gifts safely.
4. How We Use Your Information
We use the collected information solely for legitimate organizational purposes, including:
- Processing and acknowledging your charitable donations and issuing official receipts.
- Responding to your questions, volunteer applications, and inquiries.
- Sending updates regarding our humanitarian projects, community programs, and impact reports (which you may opt out of at any time).
- Ensuring the security and proper functioning of our website and services.
5. Donor Privacy & Non-Disclosure
We respect your trust: Regal Hearts Organization will never sell, trade, rent, or lease our donors' or visitors' personal information to any third party or commercial mailing lists. Your personal information is accessible only by authorized personnel and trusted service providers bound by strict confidentiality obligations.
6. Cookies and Website Analytics
Our website may use standard cookies and analytics tools to enhance your browsing experience, analyze site traffic, and understand user interactions. You can adjust your web browser settings to decline cookies at any time, though some interactive features of our website may function differently as a result.
7. Data Retention & Security
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to satisfy legal, tax, and accounting reporting requirements.
8. Your Rights & Contact Us
You have the right to access, update, correct, or request the deletion of your personal information in our records. If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Regal Hearts Organization
5130 127 ST SW, Edmonton, AB, Canada T6Y 0A6
Email: Info@regalheartsorganization.com
Phone: +1 825-523-3912
Have Questions About Your Privacy?
Our privacy and stewardship team is available to assist you with any questions.